We offer free shipping on all art prints, both framed and unframed. For greeting cards and other items, shipping costs will be calculated and shown at checkout.
Processing time: All orders are made to order and processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. Please note that our printing partners are closed between Christmas and New Year’s Day, so no orders are processed during that period.
Shipping time: For most art prints and frames, delivery typically takes 5–7 business days within Canada, the USA, the UK, and Europe, depending on your location and which of our printing partners fulfills the order. Shipping outside these regions may take longer. Greeting cards and limited edition prints are shipped directly from our studio in Montréal.
Customs and duties: Countries outside Canada, the USA, the UK, and the European Economic Area may charge import duties or fees. Please check with your local customs office for more details, as The Ugly Cat Studio is not responsible for these charges.
You’ll receive a notification email with tracking information as soon as your order ships.